Communications / Dispatch

Communications Numbers

• Main number non-emergency, City and County:  970-586-4000
• Administration/Records 970-586-4465
• Rocky Mountain National Park Dispatch: 970-586-1204
• Animal Control
  • Town limits 970-586-4000
  • Outside Town limits 970-226-3647
• Code Enforcement (within the Estes Valley Development Code) 970-586-4000
• Colorado State Patrol 303-239-4501
• Colorado Toll Free Road Conditions: 1-877-315-7623

General Information:

The Estes Park Dispatch Center is a computer aided dispatch center with enhanced 911 capabilities. The center has a minimum staffing of 1 dispatcher at all times with optimal coverage of 2 people. The dispatch center has a functional back up center located in the building of the Estes Park Fire Department in case of an emergency evacuation or another similar emergency. The Estes Park Police Department also has a mobile communications center that is used for large scale events.

Frequently Asked Questions (FAQ)

1. If I call 911 on my cell phone in Estes Park where will the call go?

The call in most cases will be routed to the Estes Park police department. Try to have some idea where you are  to help us locate you as we will not be able to tell.  The cell phone carriers are working diligently to resolve the situation, however many cell phones do not have the Global Positioning Chip needed yet.

2. When are you open?

The dispatch center is a 24-hour operation. We are open every day of the year.

3. Can dispatch give medical advice?

Although all of the dispatchers serving Estes Park are certified to provide Emergency Medical Dispatch or EMD, we are not qualified to give medical "advice". These situations should be referred to a doctor's office or the emergency room of the hospital if after hours.

4. How many agencies do you dispatch for?

This center dispatches for the Estes Park Police Department, Larimer County SO (Estes deputies), Rocky Mountain National Park after hours, animal control, Division of Wildlife (when in this area), Estes Park and Glen Haven Fire Department, Estes Park Ambulance Service and water department, Light & Power, Victims Advocates after hours.

5.  How many dispatchers do you have?

We have 5 full time dispatchers and 1 Support Services Sergeant.